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RBS Group Missing Payments: Is Your DLA Affected?

June 17, 2015

Readers, I’ve been hearing reports today that 600,000 customers of the RBS Group are affected by payments going missing.

DLA is one affected payment. Tax credits are also affected.

RBS now says delayed payments will be processed ‘no later than Saturday.’

Luckily my DLA has arrived safely. I’m not with the RBS Group and today, I’m feeling very glad about that!

What I would like to know, readers, is: Has your (or your child’s) DLA been affected by these technical problems? Have your tax credits been affected? What will this mean for you?

Updated 1pm: Many thanks to reader ‘metro’ who informs us in the comments below that PIP is also affected.

Updated 5.30pm: Many thanks to reader Nessie King who shares this on Facebook:

From a forum – you can but try

The natwest / rbs error…
Natwest customers who have been affected by the technical glitch in clearing funds should immediately email the ceo of their bank and inform the bank they will be charging 100% interest per day on uncleared funds, charges, salaries and benefits. Plus £150 per day expenses.
ross.mcewan@rbs.com
You are within your rights to do this

4 Comments leave one →
  1. sdbast's avatar
    sdbast permalink
    June 17, 2015 12:32 pm

    Reblogged this on sdbast.

    Like

  2. Kat miller's avatar
    Kat miller permalink
    June 17, 2015 12:39 pm

    My tax credits are missing. With the high disability element luckily my daughters DLA is not due til next week. Fuming. Today is shopping day and we literally have nothing

    Like

  3. metro's avatar
    metro permalink
    June 17, 2015 12:53 pm

    Yes my pip has not gone in looked on there facebook page lots of angry messages. Called them said they would put some money in to help that was 4 hours ago and still waiting like many others. As many others i live week to week so have no food and bills to be paid today the banks in this country are a joke

    Like

  4. wildthing666's avatar
    June 18, 2015 12:06 am

    I would write to RBS and tell them that their negligence has cost me hardship, stress and suffering, that is if I were a customer of theirs, which thankfully I’m not. The CEO email address is Ross.McEwan@rbs.com he deserves a full inbox after people are going without money even if only for a few days I would make them pay compensation.

    Like

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