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Cheap Phone Number For DWP

June 4, 2014

Many thanks to reader Leon Carter for sharing this online.

 

Updated: Reader Marysia Kurowski points out that the number will in fact cost you the same as an 01 or 02 number. However this is still cheaper than an 08 number so worth noting.

13 Comments leave one →
  1. Marysia Kurowski permalink
    June 4, 2014 2:38 am

    This isn’t quite correct. They’re not free, but are the same price as if you were calling an 01 or 02 area number.

  2. June 4, 2014 2:45 am

    Many thanks. Updated the post accordingly.

  3. June 4, 2014 3:31 am

    Reblogged this on stewilko's Blog.

  4. jeffrey davies permalink
    June 4, 2014 7:20 am

    DWP (Department for Work and Pensions)

    You have just joined over 1 million people who have already saved money with Savvy Caller.

    DWP (Department for Work and Pensions) Is a UK company who use 0845 / 0870 Numbers for some of their most and common departments.

    If you are calling DWP (Department for Work and Pensions) from a mobile then chances are calls to these numbers will not be free.

    We’re here to save you money on your calls, we have listed the freephone and local geographical numbers for you to call.

    Company Name Premium Rate Localised Local Rate Freephone Comments
    DWP (Department for Work and Pensions) 0800 882200 DLA / AA Main Benefit enquiry LineFree to call from landlines and mobile operators O2, Orange, Vodafone, T-Mobile and 3
    DWP (Department for Work and Pensions) 0800 0326436 Disability Act Line – hard of hearing and speech impaired
    DWP (Department for Work and Pensions) 01367 730222 0845 712 3456 DLA Helpline (Disability Living Allowance)
    DWP (Department for Work and Pensions) 029 2058 6002 0845 712 3456 Disability Benefits office – Gabalfa, Cardiff, S.Wales
    DWP (Department for Work and Pensions) 0113 230 9000 0845 712 3456 Disability Living Allowance for claims from the Yorkshire area
    DWP (Department for Work and Pensions) 01851 767476 0845 600 2537 Pension Tracing Service
    DWP (Department for Work and Pensions) 0845 608 8657 0800 0556688 Claims admin
    DWP (Department for Work and Pensions) 0161 904 1233 0845 850 0293 Debt Management
    DWP (Department for Work and Pensions) 01851 767257 0845 606 0265 Seaham office
    DWP (Department for Work and Pensions) 0845 300 1084 0800 7317898 State Pension New Claims – TPSFree to call from landlines and mobile operators O2, Orange, Vodafone, T-Mobile and 3
    DWP (Department for Work and Pensions) 0800 7317936 State Pension New Claims (Welsh) – TPSFree to call from landlines and mobile operators O2, Orange, Vodafone, T-Mobile and 3
    DWP (Department for Work and Pensions) 0800 5876712 Pension Credit New Claims – TPSFree to call from landlines and mobile operators O2, Orange, Vodafone, T-Mobile and 3
    DWP (Department for Work and Pensions) 0121 626 3220 0845 712 3456 Midlands DBC, Birmingham
    DWP (Department for Work and Pensions) 0191 213 5000 0845 601 8040 Ask for Pension ForecastsMon-Fri, 8am-6pmor try 0191 218 7777
    DWP (Department for Work and Pensions) 0121 626 2000 0845 712 3456 Edgbaston, Birmingham office
    DWP (Department for Work and Pensions) 0845 606 0265 0800 991234 Pension Credit Application LineFree to call from landlines and mobile operators O2, Orange, Vodafone, T-Mobile and 3
    DWP (Department for Work and Pensions) 0800 7314811 Pension Credit – TPSFree to call from landlines and mobile operators O2, Orange, Vodafone, T-Mobile and 3
    DWP (Department for Work and Pensions) 0191 225 1000 0845 302 1454 Child Benefit International helpline
    DWP (Department for Work and Pensions) 0191 213 5000 0845 301 3011 National Pensions Centre; you might have to ask for Pensions
    DWP (Department for Work and Pensions) 0191 218 7610 0845 915 1515 Winter Fuel Payments
    DWP (Department for Work and Pensions) 01851 767538 0845 606 0265 London area (based in Newcastle)
    DWP (Department for Work and Pensions) 0117 971 8311 0845 712 3456 Bristol switchboard
    DWP (Department for Work and Pensions) 0151 934 6000 0845 712 3456 Bootle office – DLA
    DWP (Department for Work and Pensions) 01851 767593 0845 606 0265 Burnley office
    DWP (Department for Work and Pensions) 0191 213 5000 0845 300 0168 NI Contributions Office- ask for Pension Forecasts
    DWP (Department for Work and Pensions) 01851 767458 0845 606 0265 Widnes & Warrington office
    DWP (Department for Work and Pensions) 0191 218 7777 0845 300 0168 Pension Forecasts for Non-UK residentsAlso for 0845 6018040
    DWP (Department for Work and Pensions) 01851 767360 0845 606 0265 Cardiff office
    DWP (Department for Work and Pensions) 01851 767653 0845 606 0265 Swansea office
    DWP (Department for Work and Pensions) 01851 767414 0845 606 0265 Motherwell office
    DWP (Department for Work and Pensions) 01851 767726 0845 606 0265 Dundee office

  5. June 5, 2014 6:17 pm

    Reblogged this on Britain Isn't Eating.

  6. Ian permalink
    September 15, 2014 1:18 am

    The long list of alternative 01 and 02 numbers is no longer needed.

    DWP now uses 0300 and 0345 numbers in place of 0845 numbers.

    Calls to 03 numbers cost the same as calls to 01 and 02 numbers and count towards inclusive allowances on landlines and mobiles in the same way.

    Stop calling the 0845 numbers. Stop looking for alternative 01 and 02 numbers. Call the new 0300 and 0345 numbers.

  7. Carey permalink
    June 19, 2015 9:10 am

    CAB has just given me the alternative numbers for the DWP for calls about ESA. 0345 608 8545 – charged at local rate or as set in your call plan by your phone company. They also gave me a freephone number 0800 055 6688. (A search on the web still gives the 0843 504 7178 premium rate number).

    • Ian permalink
      July 26, 2015 11:10 pm

      DWP activated new 0345 numbers starting March 2014. Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowance on landlines and mobiles. By mid-2015 the old 0845 numbers are being switched off.

      DWP has never had any 0843 numbers. If you see an 0843 number advertised, it is a ‘call connection service’ operated by a third party. They charge a premium rate for calls to their number and then forward the call on to DWP and pocket the cash.

  8. tony638 permalink
    June 22, 2015 4:59 pm

    The dwp have been forced to use 03456088545 due to a recent change in legislation, however still send letters with the 0845 number on-

    Not all mobile networks allow 0345 in your inclusive minutes and Sky talk will charge for 0345 calls longer than 59 minutes

    • Ian permalink
      July 26, 2015 11:47 pm

      Calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landlines and mobiles in the same way. This Ofcom rule has been in place since their introduction in 2007.

      Cabinet Office guidance published December 2013 suggests government departments, their agencies and ‘other bodies across the public sector landscape’ stop using 084 and 087 numbers and switch to 01, 02 or 03 numbers.

      DWP started this process in March 2014 by activating new 0345 numbers. If you call one of the old 0845 numbers you are told to re-dial the new 0345 number.

      Every landline and mobile network offers call plans or add-ons with inclusive calls to 01, 02 and 03 numbers. With landline operators there’s usually a limit of 60 minutes per call (some landline networks offer 70 or 75 minutes per call). Mobile networks have a total monthly limit for these calls rather than a limit for each call.

      Since 1 July 2015, all users of 084, 087 and 09 numbers must declare the Service Charge everywhere their number is advertised. Many organisations are unable to justify this charge and this is another reason why they are now changing their number.

  9. Andrew Palmer permalink
    September 16, 2015 3:20 pm

    The DWP paperwork gives the number 0845 60 60 265 BUT you can now use 0345 60 60 265 instead and it costs the same as a local call, so it’s free from a mobile as long as you have inclusive minutes.

    • Ian permalink
      December 11, 2015 10:45 pm

      A distinct ‘local rate’ (a lower charge for a local call) ceased to exist in 2004.

      Calls to 03 numbers are inclusive from landlines and from mobiles, else charged at ‘geographic rate’, the same as for calls to 01 and 02 numbers.

  10. roger permalink
    March 14, 2016 9:47 am

    All bollocks ain’t it

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