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ESA – URGENT Call for HELP??

August 17, 2014

jaynel62's avatarjaynelinney

A comment left on my recent PIP post really needs answering; I’m copying it here in the hope someone can help Julie:

I am so confused. I had my pip form and have filled it in,waiting for my CPN care plan. Went to look at my ESA payment in the bank, and to pay a bill,I get it every two weeks(I am in the support group)It wasn’t there??????????? I have had no letter to say that they are stopping it. I thought they could only stop your payment,if you were in the WRAG..I just don’t know what to do now. I cannot phone them,as I have only got a mobile and can’t phone their Bull@@@@ 0800 number.

Has anyone else had this happen?

I’m sure this isn’t an isolated  incident and if anyone has any productive ideas for Julie PLEASE leave them here – I’ll forward them on

On a…

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5 Comments leave one →
  1. adamlotunwda's avatar
    August 17, 2014 10:51 am

    Not heard of Support Group Patyments being stopped, unless there is a review atthe end of an agreed term. So check this out. Oterwise, it’s an official error and they must make payment immediately or issue counter payment….Adam…

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  2. janxhamilton's avatar
    August 17, 2014 11:57 am

    I’m in the Support Group of ESA. i was told i’d be migrated from DLA to PIP in Nov/Dec 2013…i was sent the forms and returned them late Dec 2013.. a few weeks later I was informed my bank account was overdrawn and on checking saw my ESA had not been paid. After phoning them I was told sometimes PIP can trigger benefits being stopped something to do with computer ussues!! It auto triggers ESA being stopped. hmmmm !! it was a computer problem they are aware of and trying to fix.. or NOT as the case maybe. I posted this in several groups so people can be aware of it and keep checking their bank when they apply for PIP. I was told if i was desperate they could pay me within a few hours but would have to apply to a supervisor for it otherwise it would be 2/3 days.. ppfftt sorry love not my problem and don;t try to hide the failings of the stupid computer system.
    i hope this helps somewhat, take care
    Jan x

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    • jaynel62's avatar
      August 17, 2014 3:00 pm

      I’ve had several similar comments – it seems DWP have dome Nothing about this ‘glitch’ am letting W&P Select know

      Liked by 1 person

  3. valerie kelly's avatar
    valerie kelly permalink
    August 17, 2014 12:17 pm

    my daughters was not esa was not paid in a few times But when i phoned ,They put it in in the next 2 days ,she in support group

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  4. ben's avatar
    ben permalink
    August 17, 2014 1:53 pm

    if the DWP dont give you the assistance you need go straight to your MP…i do everytime now, mine has been helpful on a few occasions, good luck

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