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DWP: Confidential Mail

January 12, 2015

Readers, I don’t know how many of you remember this story from 2012 about the Royal Mail opening DWP letters.

However, reader Rob McDowall has just shared something very useful on Facebook:


If you are sending letters, claim forms, evidence and reports to the DWP for disability and employment and support allowance benefits; the DWP have a contract which allows Royal Mail to open and sort letters on their behalf.

If you do not wish the Royal Mail to open your DWP confidential letters, write PRIVATE AND CONFIDENTIAL or PRIVATE ADDRESSEE ONLY on the outside of envelope.

The Royal Mail will not open any such labelled mail and will instead forward it on to the relevant DWP office for opening.

8 Comments leave one →
  1. jeffrey davies permalink
    January 12, 2015 10:51 am

    this also came out about it but saying the rm didn’t one wonders has many did this anyway and not forgetting that signed for letter medical info never getting there either ops jeff3

    • January 12, 2015 4:30 pm

      Royal Mail does open recorded mail as part of this contract. I used to advise people (when I worked for DWP) not to use it as they were wasting their money.

  2. January 12, 2015 10:53 am

    Reblogged this on sdbast.

  3. January 12, 2015 11:45 am

    Reblogged this on Lindas Blog and commented:
    Please pass this useful info on.

  4. January 12, 2015 3:35 pm

    Reblogged this on Britain Isn't Eating.

  5. January 13, 2015 1:54 am

    Reblogged this on stewilko's Blog.

  6. January 13, 2015 12:09 pm

    Reblogged this on johncresswellplant and commented:
    This is VERY useful information!!

  7. KYLEE TURCO permalink
    September 30, 2016 12:47 am

    My children wanted a form this month and saw a document management site with a lot of fillable forms . If people need it too , here’s ““.

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