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Missing Forms, Medicals And Qualifications

March 25, 2015

With many thanks to Benefits And Work.

Benefits and Work is continuing to receive reports of medical assessments for ESA and PIP not being carried out correctly.

Missing ESA50 forms
Following a recent article on the issue, we have now heard from over a dozen people who have been asked to attend a work capability assessment without first completing an ESA50 form.

People who challenge Maximus about the lack of an ESA50 claim they have been given explanations such as:

“Not everyone will get a form.”

“One isn’t needed in your case.”

“You don’t need to fill one in.”

In most cases, however, people have not queried the lack of a form, even if worried and puzzled by it.

One member rang Maximus and insisted that they wanted to complete an ESA50 and would download one, complete it and forward it. They did exactly that and the health professional had it there when they had their assessment.

In another case a member who had an assessment without being sent an ESA50 was afterwards contacted by a decision maker who was unhappy about the lack of a form. The decision maker insisted on sending out a new form and beginning the assessment process all over again.

We’re now taking this issue up with Maximus and we’ll let you know what response we get.

Meanwhile, we wouldn’t advise anyone to attend a WCA without completing an ESA50, even if you have to download it yourself and take it in on the day.

If you complete it using our guides it really does help ensure that you give accurate evidence both in the form and at your medical.

Missing qualifications
In addition, we have also heard from three members whose PIP report carried out by Capita doesn’t give the type of qualification held by the health professional. Instead, in the box for ‘Type of professional’ it simply states ‘Health professional’.

We’re not sure if this is now standard practice, but we don’t think it is in any way acceptable and we’ll be talking to Capita about it. We’ll let you know what they say.

Distant medicals
We haven’t heard from anyone else whose medical was cancelled because all the venues were too far away, but we have heard from several people who had to travel upwards of forty miles for their assessment. We’d be interested to hear from more readers on this issue.

3 Comments leave one →
  1. March 25, 2015 12:00 pm

    I helped someone who’s PIP appointment was at 8am across the other side of London, about a 2 hrs drive, and she has incontinence and cant sit for long. When I rang them they refused to change it so we went to her MP, Glenda Jackson. I asked if she could find out if there was a shower at the Ilford office as my friend would probably need on if she has to sit in a taxi for 2 hours first thing in the morning. Anyway, within a week the appointment was cancelled and she now has a new appointment only 30 minutes from home.

  2. March 25, 2015 12:00 pm

    Reblogged this on Benefit tales.

  3. March 25, 2015 7:26 pm

    ATOS wanted me to travel by train 50 miles, so I used my conditions to my advantage stating it would take me 1 hour to get to the train station walking, 47 minutes to get to the destination city, and a minimum of 15 minutes if I managed to get straight to the assessment centre a total of over 2 hours travelling. I sent 3 emails DWP, Ursula Morgenstern, & my MP, the next day they cancelled but they said they tried to contact me by phone, only I don’t have that number any more, I got rid of it after the first assessment with ATOS for ESA when my daughter put the number down in the contact details they gave me a number to call to change it to a local centre. I ended up with enhanced rates on both after attending and my first words been to a question about the info I had sent been old, and that was “It’s still fucking relevant” I thought that would be it assessment stopped but she carried on eventually stopping after I said “I wasn’t handing my fucking walking stick over.” That’s just how I am and my medication makes me aggressive so bring on Maximus

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