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Pizza Hut Restaurant Turns Down Group Booking For Severely Disabled Children

March 4, 2016

A big chain pizza restaurant turned down a booking for a group of severely disabled children after being told their carers would not be spending any money, it is claimed.

Charity boss Jean Wilson said that when she went to Pizza Hut and tried to book 14 youngsters and their care workers for two lunch outings in both April and May she was told the eaterie did not take group bookings at peak times.

In a later phone call, Ms Wilson spoke to the manager who re-stated the bookings policy, but when told the carers would not be eating is said to have replied: “I can’t have people in the restaurant that aren’t paying money.”

Pizza Hut has since apologised for making what it said was “the wrong decision with this booking”.

The company, which has restaurants up and down the UK, added the issue had nothing to do with the group being youngsters with disabilities.

However, Ms Wilson said she could not understand why her business had been turned away, when she had spotted a separate group booking for eight children when enquiring at the Worcester Shrub Hill diner on Saturday.

2 Comments leave one →
  1. March 4, 2016 1:10 pm

    Absolutely no way they will ever get my business again. Carers and children should have had a sit-in, I would like to have seen the police try to move them!!!!!Pizza Hut=SHAME and no business from me or my friends and family.

  2. mark taha permalink
    March 4, 2016 2:33 pm

    Isn’t fourteen paying customers enough?

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