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Committee Launches New Inquiry Into PIP And ESA Assessments

September 29, 2017

A press release from the Work and Pensions Committee:


The Committee is launching a new inquiry on how the assessment processes for Employment Support Allowance (ESA) and Personal Independence Payments (PIP) are handled by DWP contractors ATOS, Capita and Maximus, and how the application, assessment and appeals processes for these two benefits are working.

In the last Parliament the Committee held an urgent one-off evidence session in the wake of the announcement of Government plans to restrict the number of people who qualify for PIP, a move which would limit the cost of PIP by £3.7 billion. Evidence taken then revealed worrying disparities between the applicants’ recall of the assessment process and the final report produced to enable DWP to make a decision. The Committee also heard concerns about the contractor assessors’ ability to understand and properly assess a wide range of physical and mental health conditions, and about the dignity and conduct of the assessment process. The latest data shows that claimants are successful in appealing against their decision in 65% of cases, for both PIP and ESA, and that there has been an 29% increase in such appeals being registered since this time last year.

Given high rates of overturn at appeal, the Committee invites evidence on the effectiveness of assessment processes used to determine eligibility for these benefits, and the experience of applicants going through it. The Committee is interested in receiving recommendations for change both on the assessment process for each benefit individually, and on common lessons that can be learned from the two processes.

Frank Field MP, Chair of the Committee, said: “The truly amazing rate of overturned ESA and PIP decisions seems to point to something being fundamentally wrong with the initial assessment and Mandatory Reconsideration stages. Quite apart from the human cost this represents – the distress and difficulty for applicants trying to get help with daily living or getting into work – it looks to be wasteful, inefficient, and a huge cost to taxpayers.

“We would like to hear from claimants – and assessors – about whether and where the system works, or is failing, and how it might be fixed.”

In particular, the Committee would welcome evidence on the following points, by 10 November 2017:

Assessors and assessments:

  • Do contractor assessors possess sufficient expertise to carry out assessments for people with a wide range of health conditions?
  • Is DWP quality control for contractors sufficient and effective?
  • Should the options for reforming the Work Capability Assessment mooted in the Government’s Improving Lives green paper be taken forward?
  • What examples of best practice in assessing eligibility for benefits are available internationally, and how transferrable are they to ESA and/or PIP?

Mandatory Reconsideration and appeal:

  • Why do claimants seek to overturn initial assessment outcomes for ESA and/or PIP?
  • Why are levels of disputed decisions higher for PIP than for ESA?
  • Is the MR process working well for claimants of ESA and/or PIP?
  • What accounts for the rate of overturned decisions at appeal for PIP and/or ESA?
  • Are there lessons that could be learned from the ESA MR and appeal process for PIP and vice-versa?
  • What changes could be made earlier in the process to ensure fewer claimants feel they need to appeal?

Claimant experiences:

  • Do prospective claimants currently understand the purpose of the assessment?
  • How could claimants be helped to better understand the assessment process?
  • Are some groups of claimants particularly likely to encounter problems with their assessments – and if so, how can this be addressed?
  • Should the assessment processes for PIP and ESA be more closely integrated? How else might the processes be streamlined for claimants?

An easy read version of these terms of reference is available on our website, and we encourage people to join the discussion on our web forum, whether you would like to submit evidence to the inquiry or not. /ENDS


10 Comments leave one →
  1. September 29, 2017 1:25 pm

    Reblogged this on sdbast.

  2. jeffrey davies permalink
    September 29, 2017 7:11 pm

    yippy they going to talk more about the denial of benefits yippe more to die more to suffer the abuse of government jeff3 they bloody now all of them they culling the stock

  3. Bruno permalink
    September 29, 2017 9:14 pm

    For written submission, “The deadline for submitting a written submission to this inquiry has passed.”, as per

    as per 29 Sept 2017.

    To my mind, there is no use in keeping re-assessing those with established & documented CHRONIC illness(es). Chronic means it will not go away. Besides, it seems that different assessors produce different assessments, one minute you are found Not Fit For Work, the next you are found Fit For Work. It’s a bit of a lottery.

    As for the Mandatory Reconsideration, it seems to be a delaying tactic, as you cannot appeal before you have applied for reconsideration, which take a certain time.

    One important question to ask is are the assessors under a quota regime, a bit like traffic wardens? So do they produce Not Fit For Work results in order to fill their quota?

    After an ESA interview, why are you not allowed to review what the health professional as entered in his computer, so you can verify that it is a correct and truthful representation of what you have said? These interviews ought to be video taped, should the claimant wish to, so as to avoid manipulation & distortion.

    What has the overall effect of those assessments been since they were created? How much have they cost? How much have they saved? How much distress have they caused? How much happiness have they brought? To whom?

    It also seems that failed claimants are not properly advised of their rights. For instance, once you have started your appeal, you are entitled to receive a lesser ISA amount called the appeal rate. Nowhere is this documented in the letters sent to failed claimants, and only specialist workers such as C.A.B. workers or solicitors know about this. Where is the humanity, the compassionate society in this?

  4. September 30, 2017 1:00 pm

    I had a quick look –
    It now appears to have a deadline of –
    “The deadline for written submissions is 10 November 2017.

    Maybe they changed it.

    Not that it’s going to be anything but yet another whitewash.

    Only accepting Word docs… so no Video or Audio or Screenshots?
    (or any actual EVIDENCE?)

  5. September 30, 2017 1:23 pm

    I just posted a comment on their “Forum” –

    I just wrote “Where are the Police” and put the links to my blog and the above video….
    Now watch me NOT hold my breath.

  6. Chris Kerry permalink
    September 30, 2017 4:55 pm

    It would be good if the assessors told the truth not what the DWP want to hear it is discracefull that a so called health professional can come to your home then write a report which is total lies

    • October 2, 2017 4:35 am

      It’s called Fraud (up to 10 years in prison) –
      Fraud Act 2006 –

      And Misconduct in Public Office (up to life in prison) –

      It’s all criminal “Vulnerable Adult Abuse” –
      Care Act 2014 –
      Safeguarding adults at risk of abuse or neglect –

      Done by unqualified quack fraudsters calling themselves “healthcare professionals” –
      Medical Act 1983 –
      Penalty for pretending to be registered –
      Penalty for pretending to hold a licence to practise –

      And the criminal nonces hate and crime is “Hate Crime” –
      Criminal Justice Act 2003 (section 146) –
      Increase in sentences for aggravation related to disability –

      In my case, because I have already reported their hate crimes to the police (yet again), it is also –

      Witness Intimidation –
      Criminal Justice and Public Order Act 1994 –

      and –
      Perverting The Course of Justice –

      That’s why I wrote “Where are the Police” (along with all the evidence I linked to) to the Work and Pensions Committee.

      Lets see if any of those political lowlife RESPONSIBLE for all of this Hate Crime and Murder can be bothered to start behaving a little bit like humans, THEY’VE BEEN TOLD, yet again.

      “Frank Field was elected as Chair of the Work and Pensions Committee on Wednesday 12 July 2017.”

      They mean RE-elected, it’s been the ‘willfully neglectful’ Chair of the Work and Pensions Committee since 2015.

      “The remaining members of the Committee were formally appointed on Monday 11 September 2017.”

      Member Party
      Frank Field MP(Chair) Labour
      Heidi Allen MP Conservative
      Alex Burghart MP Conservative
      Neil Coyle MP Labour
      Marsha De Cordova MP Labour
      Ruth George MP Labour
      Steve McCabe MP Labour
      Chris Stephens MP Scottish National Party

      That’s 62.5% LABOUR.
      So the next time you meet a Labour party member ask the sick nonce why it’s gang is still doing nothing (nothing honest, or human).

      Here are The ‘Public Duties’ of *ALL* Members of Parliament –
      “5. Members have a duty to ***uphold the law***, including the general law against discrimination.”

      Willful Neglect of a Public Duty = Misconduct in Public Office –
      (Up to life in prison for not doing their jobs)

      So “Where are the Police”?

      I ‘screenshot’ that forum submission page before posting the comment –

      Now I can prove that they have been told… yet again.

    • October 2, 2017 7:48 am


      Maybe this “Inquiry” is just a bit of a pantomime to try and sweeten the United Nations? –

      Maybe I should send them a Word.doc full of links to the evidence…
      AND CC a copy to the United Nations –

      Committee on the Rights of Persons with Disabilities (CRPD)
      Human Rights Treaties Division (HRTD)
      Office of the United Nations High Commissioner for Human Rights (OHCHR)
      Palais Wilson – 52, rue des Pâquis
      CH-1201 Geneva (Switzerland)

      For individual complaints:

      Petitions Team
      Office of the High Commissioner for Human Rights

      Having a PIP or ESA Assessment
      Please tell us what you think by Friday 10th November.

      We especially want to hear about:
      The people who do the assessments:

      1. Do they know enough about the difficulties or health problems people have?

      The unqualified quacks claim that they are “Healthcare Professionals” despite having ZERO relevant “Professional” qualifications. – Medical Act 1983 – Sections 49/49a
      Where are the Police?

      The quacks don’t/won’t even read THEIR OWN Medical Protocols eg. Which bit of “SIX YEAR MAXIMUM” are those criminal abusers pretending to not understand? (see the EVIDENCE linked to in the .doc I’ll send)-
      Where are the Police?

      2. They are given this job by the Department for Work and Pensions (DWP).
      Do the DWP check they can do the job well enough?

      Their “Job” is to Abuse, Defraud and Murder. I’m sure that the DWP is very happy with them.

      3. The test for ESA is called the Work Capability Assessment. This is to see if you can get the benefit or could do some work.
      The Government said they might make some changes in their Improving Lives green paper.
      Would these changes be a good idea?

      As the old saying goes “You can’t polish a T**d”.
      Where are the Police?

      4. Do they do better assessments anywhere else and could we use those for ESA and PIP?

      I’m sure that you could learn a lot from more civilized and Human Rights respecting countries like North Korea, Burma and Saudi Arabia.
      Where are the Police?


      1. Why do so many claimants want to change ESA or PIP decisions?

      Duh. Which bit of The Fraud Act 2006 are you pretending to not understand?
      Where are the Police?

      2. How easy is it to tell the DWP if you are unhappy with a decision?

      See the EVIDENCE I’ll link to for the stream of criminal Witness Intimidation I’ve had from Labour party nonces, most main political parties and the , bribed directly by the DWP, criminal abusers at Vale of of Glamorgan Council.
      Where are the Police?

      3. Are there things done in ESA assessments that could be used in PIP assessments?
      And the other way around?

      I wouldn’t know. No one at the DWP has ever mentioned anything at all about PIPs?
      Where are the Police?

      4. What changes could be made to make sure less people want to appeal?

      Duh. Stuff Criminal Abusing Quacks in prison where they belong.
      Where are the Police?

      How was it for you:

      1. Did you understand what the assessment was for?

      Yes. Abuse, Intimidation, Fraud and Murder.
      Where are the Police?

      2. What help do you need to understand it more?

      An HONEST cop.
      Where are the Police?

      3. Are some groups of people more likely to have problems with their assessments?

      From my point of view it’s anyone with **mental health** conditions. Courts have ALREADY ruled that DWP criminal abusers discriminate against them even more.
      “Talking About It” *IS* **MEDICAL TREATMENT**
      The WCA is harm inflicting NONCONSENSUAL MEDICAL TREATMENT done by completely unqualified criminal abusers.
      Where are the Police?

      – and what can we do about this?

      Learn how to read?

      Here are The ‘Public Duties’ of *ALL* Members of Parliament –
      “5. Members have a duty to ***uphold the law***, including the general law against discrimination.”

      Willful Neglect of a Public Duty = Misconduct in Public Office –
      (Up to life in prison for not doing YOUR jobs)
      So “Where are the Police”?

      4. Should PIP and ESA assessments work more together?

      I wouldn’t know. No one at the DWP has ever mentioned anything at all about PIPs?
      Where are the Police?

      5. What else could be done to make the assessments better for you?

      Stuff all of the sick, criminal, vulnerable adult abusing, murdering, hate criminals involved with anything to do with ‘Work Capability Assessments’ in PRISON where they belong, for life.

      Retrieve all of the Tax Payers Cash stolen by those abusing murdering hate criminal fraudsters.
      And use it to pay GENUINE professionals who know something about MEDICINE, SCIENCE and THE LAW.

  7. October 4, 2017 10:03 am

    Well surprise surprise ….

    The comment I wrote on the Work and Pensions Committee forum ‘mysteriously’ did not appear. (shock shock)

    What a total lowlife gang of criminal scum…

    To quote what it says on their forum page –

    “Comments will be used to inform the Committee’s thinking on this issue.”

    Not if CRIMINALS are deleting the EVIDENCE sent to them they won’t.

    Always record everything.. AND always take screenshots –

    Did you know that the DWP’s protection racket (PCS Union) *also* has members working in parliament –
    “including the many PCS members who work in parliament”

    Are PCS members running the website?

    Do they also delete Word.doc files sent to committees via the website?

    I guess that means that MP’s email addresses also cannot be trusted.
    Or do MP’s just want a ‘dog ate my homework’ excuse for not doing their jobs?

    Here are all the members of the Work and Pensions Committee –

    Frank Field MP(Chair) Labour ( ,

    Heidi Allen MP Conservative

    Alex Burghart MP Conservative , Twitter: @alexburghart

    Neil Coyle MP Labour

    Marsha De Cordova MP Labour , Twitter: @marshadecordova

    Ruth George MP Labour

    Steve McCabe MP Labour , Twitter: @steve_mccabe

    Chris Stephens MP Scottish National Party , Twitter: @chrisstephens


  1. Committee Launches New Inquiry Into PIP And ESA Assessments | Govt Newspeak

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