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Twenty Per Cent Of UC Claims Fail Due To ‘Non-Compliance’

May 15, 2018

With many thanks to Benefits And Work.


20% of universal claimant (UC) claimants never receive a payment because they have failed to follow the complex rules, the Guardian has revealed. One MP with specialist knowledge of the system said that he had failed to make a claim for UC himself, because of the complexity of the system.

According to figures released by the DWP under the Freedom of Information Act large numbers of claimants are missing out because they didn’t follow the correct process for claiming.

Around 10% failed to book an interview within one week of making their claim. To do so, claimants need first to be aware of the strict time limit for booking an interview and then be able to get through to a helpline to arrange an appointment.

Another 6% had their claim ended because they did not sign a claimant commitment, agreeing what they have to do in order to receive UC.

Another 4% of claims were closed because they did not attend an interview at a jobcentre.

Frank Field, who chairs the work and pensions committee told the Guardian that the complexity of the system was a “mega issue” and that “I have tried to enrol myself [for universal credit] and failed, I wonder if the ministerial team have tried.”

You can read the full story in the Guardian.

3 Comments leave one →
  1. May 15, 2018 5:55 pm

    Reblogged this on sdbast.

  2. mili68 permalink
    May 15, 2018 7:15 pm

    Reblogged this on disabledsingleparent.

  3. May 16, 2018 9:36 am

    Here are The ‘Public Duties’ of *all* Members of Parliament, including Frank Field –

    “5. Members have a duty to ***uphold the law***, including the general law against discrimination.”

    So where are Frank Fields’ Police???


    Fraud Act 2006 –

    Fraud by failing to disclose information –

    Fraud by abuse of position –

    Fraud by false representation –

    Conspiracy to Defraud –

    Unfair Contract Terms Act 1977

    Misconduct in Public Office –

    Care Act 2014 –
    Safeguarding adults at risk of abuse or neglect –

    Abuse of Vulnerable Adults –

    Click to access No_secrets__guidance_on_developing_and_implementing_multi-agency_policies_and_procedures_to_protect_vulnerable_adults_from_abuse.pdf

    UN Convention on the Rights of Persons with Disabilities – Articles

    Criminal Justice Act 1988 – Torture

    UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment

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