Skip to content

List Of DWP Claimants Owed £2.6bn Due To Benefits Mistakes

June 9, 2022

The DWP have underpaid benefits claimants – including people on Universal Credit, Housing Benefit, and those receiving state pension – a staggering £2.6 billion.

Recent figures published by the Department for Work and Pensions show it underpaid 1.2 per cent of benefits in the year to April 2022. While some claimants got too little in benefits, some had the opposite issue. DWP also overpaid benefits by £8.6billion in the period – the highest rate ever.

Underpayments and overpayments happen due to mistakes by DWP, councils, HMRC, fraud, and claimants making errors. DWP underpaid £410million in Universal Credit in the period but overpaid £5.9billion.

It underpaid state pensioners £540million but also overpaid £110million. Housing Benefit was overpaid by £950million but underpaid by £210million.

Pension Credit was overpaid by £350million but there were £100million of underpayments too. Normally, DWP will spot the problem and pay you what you are owed as a lump sum.

But if you think you have been underpaid and the DWP has not contacted you or corrected the issue, you can contact them to enquire. For example, Universal Credit claimants can call a helpline on 0800 328 5644 or use their online account.

If you think you have not had the correct state pension amount, you should contact the Pensions Service arm of the DWP directly. You can call on 0800 731 0469, but be aware that the lines are only open from 9.30am to 3.30pm Monday to Friday.

If you have been overpaid benefits, the DWP can recover any extra from you. If the DWP has paid you too much Universal Credit, it will take back the money from your future payments.

 

What are you thinking?

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: