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Manchester Zizzi Restaurant Refuses To Blend Food For Ryan Moss, 17, With CP

May 21, 2013

I’m shocked by this. It shouldn’t happen in this century.

I have CP and I have friends with CP who have similar problems to Ryan Moss. I would hate to think any restaurant would ever treat one of us in this way.


A Trafford Centre restaurant  refused to blend food for a severely disabled teenager – because it said it would break health and safety rules.

Staff at Zizzi refused to use a hand held-blender on a bowl of pasta Chris King ordered for stepson Ryan Moss.

The 17-year-old has a severe form of quadriplegic cerebral palsy and cannot eat solid foods.

His family, from Rochdale, always take a small, plug-in blender when they eat out, and say staff at the chain restaurant have never refused to use it before.

But Chris was stunned when a waiter told him the chef would not use it. He then spoke to the restaurant manager, who blamed the decision on health and safety rules.

Zizzi bosses have now apologised to the family and are investigating the incident.

Chris, 49, from Shelfield Lane, Norden, said: “I was more shocked than anything else.

“Wherever we go, Ryan goes. Whatever we eat, Ryan eats. Some families of children with special needs would come up against a hurdle like this and it would put them off eating out again.”

Chris and Ryan left Zizzi after the incident and ate at nearby Pesto, which accommodated their needs. Chris wrote about the incident on Facebook and was flooded with messages of support from families of other disabled children who had faced similar experiences when eating out. Ryan’s mum Paula, 46, said: “Things like this shouldn’t happen in this day and age.

“People like Ryan should be able to eat anywhere.”

Chris added: “We’ve never had a problem at this Zizzi, or the one in the Triangle in Manchester before – the staff there know Ryan. Food blending should be a simple thing to accommodate, it doesn’t need a trained chef.”

A spokeswoman for Zizzi said: “We were extremely sorry to hear about the incident in the Trafford Centre on Wednesday evening and have apologised to Ryan and his family for any distress this may have caused.

“We strive to offer the very best possible customer service at all of our restaurants and are looking into the incident as a matter of urgency to ensure levels are maintained in the future.”

One Comment leave one →
  1. May 21, 2013 2:23 pm

    sad their are a lot of fools not only in restaurants but in all aspects of British society things have always been bad for the sick and disabled over the past 50 years and i can assure you nothing will ever change

    There use to be a programme called that’s life on the bbc and each week Esther Rantzen would give out a gong for the job’s worth fool of the week so as i say nothings changed and if it’s not a fool giving grief to a disabled person it’s the government you cant win trust me

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