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Jobcentre Orders Woman To Repay 30p Due To Staff Error

September 10, 2014

Because sometimes we all have to laugh…

 

Racheal Walton, 42, was shocked to recieve a Job Centre letter giving her weeks to pay a debt of 30p due to a staff error at the Job Centre.

After attending a CV clinic at her local Job Centre in Devon she claimed back the cost of her £3.30 bus fare  but staff accidentally paid her £3.60.

Ms Walton claims that when she went to sign on her adviser informed her she owed 30p. Despite trying to offer 30p there and then she was forced to fill in forms at reception.

She  said: “I thought nothing more of it until I went in to sign on last week and the lady said ‘Do you realise that you owe us 30p?’

 “I said ‘I’ll give you the 30p now’ but she said ‘I can’t take it. You have to fill out a form in reception’.

 

“I just found it amusing that they went to the trouble of sending this letter. They had to pay someone to write it and pay for the postage which must have been 53p second class.

“I am sure it’s happening to other people. She was very embarrassed about it but they are just doing what the government tell them to do.”

A spokesman for the Department of Work and Pensions said: “We apologise to Ms Walton for any inconvenience caused.”Incidents of this kind are extremely rare, but it’s standard practice to inform people when an overpayment has occurred.”

3 Comments leave one →
  1. jeffrey davies's avatar
    jeffrey davies permalink
    September 10, 2014 12:30 pm

    any excuss its standerd practise yes rtu ids wastes billions and claiming or should say chssing 30p back cost more in stamp labour and wages how bright is that star shinning jeff3

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  2. Polly Self's avatar
    September 10, 2014 2:39 pm

    Tell them to take you to court….as long as you spent it on a bill the judge will find in your favour…..

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  3. Ian's avatar
    Ian permalink
    September 10, 2014 3:45 pm

    Tell them to take it directly from your benefits at a rate of £00.01 per week.

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