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Can Ingeus Threaten Home Visits?

March 18, 2015

I’ve just spotted this through Facebook:

So my situation is this: Today, to my surprise, I received a letter to my house from Ingeus *shudders*. I have officially been off Ingeus for a year now, after completing their 2 year “programme” by April 2014. In this letter they are telling me that “we have a duty to contact you periodically” and that they’ve been “unable to reach you on the contact details we currently hold” so “therefore we are writing to you today to notify you that we intend to visit you at home to obtain an update”.

Are you serious?! I haven’t heard anything from these people for over a year and now they’re going to visit my house? Can anybody tell me what rights I have because I feel that this is harassment.

I actually signed off welfare early when I was with them because of their harassment (I’m back on now) but this is a step further in coming to visit my house. They’ve left a number to call to “let us know whether you are looking for work and if you would like support, or if you are already working”.

I would call this number but I feel that I shouldn’t be obliged to tell them anything and that they have no right to know my business, since I’m not even on their programme. Do they expect to be on my case for the rest of my life? And can anyone here offer advice as to the best course of action to take?

Have you heard of this happening

5 Comments leave one →
  1. lassy permalink
    March 18, 2015 1:25 pm

    Reblogged this on Will the real reality please stand up!.

  2. March 18, 2015 1:58 pm

    I just wouldn’t answer the door to them keep the curtains closed if you live in a bungalow or a ground floor flat let them go round knocking on bedroom windows just be aware of them calling the police saying they cannot get a response from the address when they gave notice of a visit. If you have a dog let it bark while they are around. Only answer the door if the police turn up saying you were asleep and are a very heavy sleeper. They have no right of access so deal with it at the door, the good thing about modern phone lines is you can disconnect the phone so tell them you don’t have a phone connected to the line and don’t use a mobile, if they say what do you use the line for tell them ordering stuff on-line but refuse to give them an email address.

  3. fubar permalink
    March 18, 2015 2:33 pm

    Something similar happened to my neighbors son,while on the WP he was Sanctioned for an appointment that he had never been informed of,he found part time work,that was almost 3 years ago,he received a letter from the Council (they subcontract from the WP Provider) they wanted to know his employment details,start date Ect. After reading the letter it seemed to me that they were trying to put a claim in for an outcome payment,they visited his mother’s house and asked her for his details,became rude and demanding,she was not intimidated,they continued…she finally told them to £uck off or she would call the Police.

    They must be getting desperate and going through old files,I am sofa surfing and staying with friends,both work,neither claim any benefits,I claim JSA only,no HB,the JCP Clerk/Adviser/Coach/? informed me that I had to produce their lease,bank records and payslips,utility bills,I asked why? We need these documents and might come to do a home visit,for what? I have been sofa surfing for over 3 years,you state that you are unable to assist me(Barrier to work?) I asked to see a Manager,but have heard nothing back!

  4. maria permalink
    March 18, 2015 2:52 pm

    I’d say it was illegal and comes under stalking if you are not on the system, but then again you could have been signed up again so I would find out. And if you are not make it clear You want nothing to do with them

  5. March 18, 2015 11:23 pm

    Reblogged this on Britain Isn't Eating.

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