Manchester Airport Wins Loo Of The Year Award For Its Changing Places Facilities
Manchester Airport has won a Platinum Award, for its Changing Places facilities, at the Loo of the Year Awards in the 2015 search to find the best ‘away from home’ toilets in the UK.
Secret visits were carried out by toilet-checking judges, and the airport’s Changing Places facilities in Terminals 1, 2 and 3 picked up the national award, with a five-star rating.
At an investment of £235,000, the newly installed facilities have been designed to meet the needs of passengers who have profound and multiple learning disabilities (PMLD) and other passengers with severe disabilities who need the support of at least one carer, providing them with a safe and easy toilet facility to use when travelling through the airport.
Clos-o-Mat has provided the equipment for the Changing Places which includes features such as a height-adjustable changing bench, an overhead track hoist; a peninsular toilet, privacy screens and increased space, giving passengers and their carers the facilities they require.
The annual Loo of the Year Awards started in 1987 and are recognised as standard setters for all those who provide ‘away from home’ facilities for staff, customers and visitors.
Over 1,000 entries were received this year and every entry receives unannounced visits from an authorised Loo of the Year Awards Inspector and was assessed against 100 judging criteria – including signage and décor, fixtures and fittings and overall standards of cleanliness and management.
A Manchester Airport spokesperson, said: “We are delighted with this award as it is an important recognition of the high standards we demand and is testament to the hard work of all of the unsung heroes who help to keep the airport clean and keep our customers happy, which is our number one priority.”
Access to the Changing Places is provided via the telephone next to each facility and is controlled by the Customer Contact Centre. To pre-notify the airport of a requirement to use the facilities, passengers or carers can contact the team on 0330 333 0304. For more information, visit: www.manchesterairport.co.uk.